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Age and weather are arguably the two defining factors when it comes to the state of your roof and whether it needs to be repaired or restored. You may have noticed that some ridge caps are cracked or loose, some tiles are damaged, and your gutters are rusting. Worse, there may be water leaking into your home. You jump on Google and search for roof repairs in your area. But how do you know which company to choose? And how do you know what to look for in a roof repair quote?
Some companies may charge a call out fee. Others, like Top Glaze Roofing Systems®, offer a free quote and roof assessment. This could be viewed in a few ways. Companies that charge a call out fee may be smaller and thus, it may be important for them to charge whenever they provide a service, no matter how small or seemingly inconsequential. Conversely, a small company may not charge for a call out, because they are trying to attract new customers. Companies that have been around for a long time, and pride themselves on customer service may offer free quotes to ensure that they are operating within the best interest of their customers and to build trust with those customers.
A good roof assessor will not only look at the issue at hand, but they will also assess the surrounding areas of the roof to determine whether the damage may be more extensive than what the customer realises. Roof assessors should look at the problem areas up close where possible, take photo’s and count broken tiles and/or ridge caps. They should be able to identify rust and holes in gutters and downpipes and be able to get a good idea of where leaks may potentially be coming from.
Any issues found should be addressed in the roof report, along with the customer’s initial areas of concern. The assessor must then be able to explain to the customer what solutions may be necessary for the issues they identified and provide a quote that not only includes these solutions but explains to the customers the value of investing in said solutions when it comes to deciding whether to move forward with their roof repairs or roof restoration.
Top Glaze Roofing Systems are a licensed and experienced roofing company that have been servicing Melbourne and its surrounding suburbs since 1987. To organise a professional assessor to come out and provide a free no obligation roof report and quote for all your roofing needs, call 1800 88 77 98 anytime.
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